Returns & Exchanges
Mississauga Hardware Centre Inc is committed to your satisfaction, offering a 30-day return policy on most unused tools and hardware in their original packaging. We strive to make the return process as efficient as possible so you can get back to your projects without delay.
Verify Eligibility
Ensure your item is in its original, unopened packaging and was purchased within the last 30 days; please note that gas-powered equipment and special orders may be subject to different terms.
Contact Support
Email our customer service team or visit our retail location with your original receipt or order number to obtain a Return Merchandise Authorization (RMA) for online orders.
Pack Your Item
Securely pack the item with all original manuals, accessories, and promotional items included to avoid restocking fees or denial of the return.
Receive Refund
Once our technicians inspect the hardware and confirm its condition, a refund will be issued to your original payment method, typically appearing within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing